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I took my Baby Class in with a problem today and I was able to see its innards and get a full explanation of the fault. It was repaired same day and I was made to feel like my custom was important. First cup I made just now and all working fine again. I would have no hesitation in recommending Gaggia Service UK to friends. |
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Clive, Sheffield |
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A huge big THANK YOU !!
Sanity returns after caffeine levels restored. |
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Jon, Coneythorpe |
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Thank you for your nice and friendly service to a danish computer nerd. |
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Jan Dalsgaard
Fredericia, Denmark |
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Many thanks. The coffee machine was received back yesterday safe and sound and we are again enjoying decent cups of coffee. |
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Andrew, Tonbridge |
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Just a short note to thank you for your excellent service. I realise my machine required a lot of work to bring it back to life after the damage, but you did it! I am once again enjoying my freshly made morning coffee.
I shall certainly return in the future when my Gaggia needs further resuscitation. |
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Mike, Manchester |
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I thought when my Saeco Incanto started leaking that I was in for a large sum of money to replace it. To my delight I found Gaggia Service on the internet and to my joy, they said they could service it and repair the leak!!
I swiftly packaged my machine up and posted it off, excited for its return. It arrived this morning and i was delighted with the results, a clean, fresh looking machine inside and out, all the broken bits were replaced and my first real coffee in 30 days was an absolute delight.
My machine now has a new life and I would certainly send it back to Gaggia Service again when the time comes. I cannot praise Andrew and Andrea enough, (I am drinking a coffee whilst writing this feedback). My coffee is delicious, my machine stands proudly in place in my kitchen and I could not be happier!
Thank you. |
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Nick, Cambridge |
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Gaggia-service thank you!
The service provided is first class. Your team are pleasant, friendly, understanding and very helpful. It is refreshing to find a company who value their customers and take such pride in their work. I would happily recommend Gaggia Service UK as a trustworthy and professional company. |
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Shana, West Byfleet |
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Thank You!!!
The Gaggia has arrived - and I've set it up and have the most fabulous espresso coffee in my hand - raised to you to say a Huge Thank You!
AND Thank You for the lovely Birthday Card and Wonderful Cups!
I really do appreciate your patience and perseverance in finding a machine and then ensuring it was as good as new (probably better!!)
Thank you Andrew!
I shall never forget what you have done for me.
Take care - and here's hoping your Business goes from strength to strength! |
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Sandra, Newton Aycliffe |
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Just wanted to let you know the boiler arrived... We have fitted it to the coffee machine and all is working well.
Thank you for the swift postage and ease of purchasing. I will of course return should I need anything else. |
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Emily, Ipswich |
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Just a short note to say thank you for a
fantastic service you carried out on both my Gaggia which are now better then new. For the first time they are set up just as I like my coffee.
It really is a pleasure to deal with friendly and professional people (a rare combination these days). |
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Frank, St Ives |
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I sent you my beloved Gaggia Classic (veteran of over 7,000 cups of coffee, I've estimated) after it started getting temperamental. You did a great job on it, I'm sure it's now working better than new! And your "pick up and return" service was completely trouble free.
Thanks for such a fast turnaround time. |
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John, Stafford |
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I would like give a big thank you to Andrew for supplying the spare parts to bring my Gaggia back to life. A quick explanation of the fault from myself and a diagnosis from Andrew with fitting instructions and tips for installation had my Gaggia up and running 100% again.
Amazingly Gaggia/Phillips own service centre did not want to know and gave me the run around.
Thanks again.
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Jim, Littlehampton |
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You serviced my old Gaggia Espresso machine for me back in June - Hope you remember - Its really working great now and making excellent coffee and we are both
delighted; thank you.
Good luck with your venture and your expansion plans. |
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Ian, Sheffield |
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Fantastic service.
True to your word my machine arrived back and the difference was unbelievable, I had not realised that it had been in such bad condition and poor function. Your customer service is excellent. Hope that I don't need to contact you for a while though!! Already passed your details to a friend that has the same machine.
Thanks. |
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Fiona, Harrogate |
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Thanks for everything. Coffee gorgeous - just as I remember it when the machine was new!! |
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Paul, Belfast |
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Just to let you know that I've just had another perfect cappuccino from my recently serviced machine. Life doesn't get much better than this! |
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Pete, Canterbury |
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What a find! The service we received was absolutely first class - very friendly, understanding and extremely helpful. It is so refreshing to find someone who has integrity, values their customers and takes great pride in their work.
We have no hesitation in recommending Gaggia Service UK as a dedicated, honest, reliable and conscientious company. |
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Ken & Gini, Norwich |
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Thanks for a fast, friendly and very helpful service.
Coffee machine works well. |
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Neil, Bristol |
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Having been left without support when my out-of-warranty Gaggia Titanium developed a fault, I was relieved to come across Gaggia Service on the Internet.
Not only did they fix the fault, but they were able to undertake a thorough overhaul of a well-used machine which had given over 5 years service.
Having received the machine back and used it now for a couple of weeks I am really pleased with the excellent service I received and am now looking forward to another 5 years of great espressos from my machine.
What particularly impressed me was:
- the accessibility of a technician to discuss over the phone the
work my machine required
- his knowledge of Gaggia technical bulletins and service advice
- availability of spare parts in stock
- smooth pick-up and delivery arrangements. |
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Tom, Coventry |
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